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Day 5: Join a Users’ Group and Participate

Day 5: Join a Users’ Group and Participate

Your task on the fourth day was to plan (and actually do) a Reference Site Visit (RSV). In addition to conducting the RSV, a users’ group can also provide contacts and knowledge for the improvement of your Integrated Workplace Management System. A users’ group (also users group or user group) is a type of club [...]

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Day 4: Conduct a Reference Site Visit

Day 4: Conduct a Reference Site Visit

In most software selection procedures Reference Site Visits (RSV) are an important part of the procedure. In the RSV both the vendor and the customer show their knowledge and ability. Although very common in the selection procedure, after the go-live of the implementation RSV’s are not. This is a shame as RSV, even while you [...]

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Day 3: Create a Customer Satisfaction Survey

Day 3: Create a Customer Satisfaction Survey

Integrated Workplace Management Systems can only contribute to the organization when used correctly. Your employees need to know how to operate this wonderful piece of software before your organization will profit from it. When people start using the IWMS, they will inevitable make mistakes which could proof to be extremely useful. One way of measuring [...]

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Day 2: Evaluate your contract

Day 2: Evaluate your contract

Today your task is to evaluate the commercial contract with the IWMS vendor. Today’s Teaching Your contract with the IWMS vendor is always the starting point of every implementation. In the contract you can find a lot of very useful information about your implementation. Although many formats exist, the following subjects are typically covered in [...]

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Posted in 31 Day Challenge, Business2 Comments

Day 1: Gather information about your current implementation

Day 1: Gather information about your current implementation

After weeks of preparation today the 31 Days to Improve your IWMS Implementation Challenge will finally start and I am looking forward to it. In 31 days you will improve your IWMS implementation and benefit more from it than you have ever done before. As I already mentioned on July 17th, 2009 when I announced [...]

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Finalizing Preparations for the 31 Day Challenge

Finalizing Preparations for the 31 Day Challenge

Today is the final day of preparations before the 31 Day Challenge to Improve your IWMS Implementation Project will begin. It will be the first time that a project specifically tailored to improve the implementation of Integrated Workplace Management Systems will be held. I am really looking forward to this challenge and I am quite [...]

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31 Days to Improve your IWMS Implementation

31 Days to Improve your IWMS Implementation

When your organization selected a particular Integrated Workplace Management System there undoubtedly were lots of dreams about how the IWMS would improve the lives of the Facilities Management / Real Estate professionals in your organization. And? Did the IWMS improve the lives of these professionals? Not really? Don’t worry, you are not alone. 31 Days [...]

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Posted in 31 Day Challenge, Research1 Comment

IWMS Vendor Evaluation

IWMS Vendor Evaluation

Gartner has indicated that they won’t publish the Magic Quadrant for Integrated Workplace Management Systems in 2009. This seems to be primarily caused by reduced consultancy services orders. However, iwmsnews.com will do its own Vendor evaluation of Integrated Workplace Management Systems. We will do our evaluations in April and May and publish the results of our evaluations [...]

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Posted in Vendor Evaluation9 Comments