Bernard’s remark about service providers becomes indeed interesting for companies who choose for Total-FM or Maincontracting. We see a clear trend that these companies want to stay in control and need IWMS fucntionalities to monitor performance and quality.

I believe we will still see more outsourcing to the service provider like JLL, CBRE, C&W etc. Corporations might demand better technology solutions from their service providers. It goes back to a much discussed question: “Should the service provider bring real estate technology or do you keep the real estate technology in house?” This will also drive some new trends in IWMS.

Other trends that I have seen in the past couple of months are:
- Drive towards SAAS and ASP models for real estate technology. Every RE department is being challenged about any capital spend for a technology solution.
- Deeper integration of IWMS into core enterprise solutions.
- Better analytics on the demand side of real estate.

Many companies have made aggressive steps in their portfolios during this crisis by further reducing vacancies. When the economy swings up again, I believe many organizations will think twice before adding real estate and increasing vacancy ratios to the old levels. A clear trend towards alternative workspace strategies will occur to create the “right” amount of vacancy in a portfolio providing IWMS solutions a platform to enhance associated offerings

the results of the research were crystal clear. Organizations seem realize that cost reductions and sustainability partner well and deliver true added value to an organization both financially and in sustainable responsibility.

What do you other professionals think of these trends? I’d love to hear this from you.

I agree with the findings of your research.

Today, we see many of our customers and prospects focus their implementation efforts on real estate cost reduction and environmental sustainability goals.

John Clark
http://www.tririga.com