BB&T implements Planon’s IWMS
Planon has send us an updated version of the case study of BB&T. Thanks to Heather Moses (Director of Marketing) of Planon we can now place this case study. Click on the hyperlink below to view / download this case study.
Summary
Planon replaced both of the work order systems used by BB&T and their leading service provider. Through use of Planon’s Employee Self Service module, BB&T was able to consolidate two help desks into one and realize efficiency savings that nearly tripled the company’s internal goal. Additionally, BB&T now has capability to report
on Service Levels and Maintenance History unlike ever before.
For Real Estate, BB&T piloted Planon’s Space Management tool by loading CAD drawings for approximately 3 million square feet of corporate office space. In the pilot space study that was enabled by the Planon tool, BB&T discovered a vacancy rate of over 20% in a key corporate market. The amount of vacant space exceeded the estimates of BB&T’s space planning team.
Accurate occupancy information will allow the company to strategize future growth plans to improve utilization of existing assets, which could potentially result in millions of dollars worth of cost avoidance. Due to the early success, BB&T plans to expand the use of the Space Management tool in 2009 to include an additional 11 million square feet of retail bank and other office space.
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Document
BB&T implements Planon’s Integrated Workplace Management System
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